Billing & Payment

You can view/change contract information by Profile icon> [Billing]

Verify/Download Invoice

  1. Click [Download billing] at the bottom of [Next Billing]

※You can download the invoice only for the unsettled portion when you select [Bank Transfer] in [Payment Method].

  1. You can view your billing history at [Billing History]

Verify/Download Receipt

  1. Click [Download] at the bottom of [Billing History] > [Receipt]

Change Primary Owner

  1. Click [Change Primary Owner]

  2. The [Admin] member will be shown.

  3. Click [Change] after you choose the member.

  4. New Primary owner will get a request in [Email] or [Notification].

  5. When the new Primary Owner see request, click [Accept] .

Change Payment Plan

  1. Click [Change Payment Plan].

  2. Choose a new plan.

  3. Click [Change] .


※This change will be applicable from next contract period.※You cannot change it, if you choose annually payment and have more than three months until contract expires.

Change Payment Method

  1. Click [Change Payment Method].

  2. Choose new payment method.

  3. Click [Change]


※This change will be applicable from next contract period.※You cannot change it, if you choose annually payment and have more than three months until contract expires.

  • If there is data that exceeds the usage limit after the downgrade, you will need to keep the data within the limit.

  • We recommend that you export your [Contacts] before downgrading or suspending your subscription.