Tech Information

Maintenance and failure information for FranDo CLOUD can be found here.

Maintenance & Failure Information

The system is currently operating normally.

Maintenance has been completed.

Server maintenance including security updates will be performed on Monday, March 14, 2022 from 2am-4am PST.

FranDo CLOUD ( will not be available during this period.

We apologize for any inconvenience this may cause and ask for your understanding.

Please note that maintenance hours may be extended without prior notice. If you have any questions, please contact our support.

Tech Information

The impact of Apple's privacy enhancements

A new feature in iOS15/iPadOS15, [Mail Privacy Protection], prevents email senders from knowing information about incoming email activity in the [Mail App].

FranDo Marketing's [Marketing Email] helps us understand [Open Information] by incorporating tracking pixels into our emails. If a contact using Apple's Mail App has this new feature turned on, the [Open Information] will be affected.

As a result, the automatic change of Lifecycle Stage or Lead Status due to the tracking of opens will no longer work, so please change the Lifecycle Stage or Lead Status manually depending on your correspondence with the contact.