FAQ

Here are some frequently asked questions. If you can't find a clue, search for it in the upper right corner of the header.

Do I free trial?

All of the extended applications are available for a 14-day free trial period, so feel free to use them.

Are there any initial costs?

There is no initial cost to use FranDo Apps. It's easy to get started with a free trial.

Are there any additional fees?

There are no additional fees for normal use, except for upgrades to your plan and optional services (FranDo Consulting, FranDo Global Alliance etc). We will consult with you in advance to determine the best plan for the number of users and functional limitations.

Is there a contract period?

You can choose to pay annually or monthly for all FranDo Apps subscriptions. All payments are made in advance and are non-refundable even if you stop using the service. Please refer to the Terms of Use for details.

What payment methods are available?

You can choose credit card (VISA, MASTER, JCB, AMEX, DINERS) or bank transfer.

When will my credit card be charged?

The free trial period is based on the date and time 14 days after the start of the free trial (Japan Standard Time: JST). Therefore, if you apply for the service outside of Japan, there will be a difference between the local time and the actual available period due to time differences.